Referrals to specialists: You are responsible for knowing what your insurance requires prior to seeing any specialist. Request your referral at least a week in advance through our referral department. Once the referral is ready you will be called to pick it up.
Medication Refills: Request these during your office visit or during regular office hours, when you can come in and pick up prescriptions. We do not call pharmacies or provide refills after office hours or on weekends. Allow 72 hrs for prescription requests. Antibiotics are not prescribed over the phone.
School forms: Your child must have an updated physical and current vaccines to attend school. These forms must be requested in advance and may require a few days of waiting time, especially during high demand season prior to school entry (July and August of every year).
School Physicals: May, June and early July are the best times to schedule school physicals. Mid-July to Mid-August is the busiest time. Do not procrastinate, as school physicals are not done on an emergency basis.
After Hours - (Nurse Response): Nurse Response is an excellent service provided by our office. It is available everyday after 5pm, weekends and Holidays. The nurses will perform a phone assessment of the problem and follow established protocol to give advice and guide you. They provide a full faxed report of that encounter to our office. This becomes a part of your child's medical records. If you have a life threatening emergencies please call 911.
Release of Records: Our office will provide a diagnostic summary and copies of your childs vaccine records for free. Any additional copies will cost $1.00 per page for first 25 pages, then 25 cents for each additional page after that. Inactive charts are kept in storage and will require additional processing time.
New Patients: If you are schedule for a first time visit, please make sure you bring immunization records to better assist you and your child. We cannot provide you with school forms at the time of your visit, unless you provide these records. |